Hi, friends!
Welcome to Rokan! We're delighted to hear from you. Whether you have a query about an order, want to collaborate, or simply wish to share your thoughts, we're here to assist you every step of the way.
Address: Near Jankipuram Sec-H, Lucknow, Uttar Pradesh,226021
Contact: +91-7070809090
E-mail: hello@shoproohani.com
Monday - Sunday:
24hrs
Welcome to www.shoproohani.com (the “Site”). The Site is owned and operated by Roohani India, a company incorporated under the laws of India, with its registered office at Jankipuram, Lucknow
By accessing or using the Site, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any of these Terms, please do not use the Site.
Use of the Site
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use of the Site.
Intellectual Property
All content on the Site including text, graphics, logos, images, and software is the property of Roohani India or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Product Information & Pricing
Roohani tries to ensure that all information on the Site is correct, but we do not guarantee the accuracy of product descriptions, colours, sizes, or prices. Prices and availability are subject to change without notice.
Order Acceptance
Your placement of an order does not mean acceptance. All orders are subject to acceptance by Roohani. We reserve the right to refuse or cancel any order for any reason.
Payment
Payment must be made at the time of placing the order through the payment options provided on the Site. Title and risk of loss pass to you upon delivery.
Shipping & Delivery
We deliver across India and select international locations. Delivery timelines are estimates only. Roohani is not liable for delays caused by courier partners or unforeseen events.
Returns & Exchanges
Roohani offers a 7-day return/exchange policy from the date of delivery for unused, unwashed items with original tags and packaging. Sale/discounted items are non-returnable. Return shipping charges are to be borne by the customer unless the product is defective or wrongly delivered.
Cancellation
Orders can be cancelled before shipment. Once shipped, cancellation is not possible; you may return the product as per the return policy.
Privacy Policy
Your personal information is governed by our Privacy Policy, which forms part of these Terms.
Limitation of Liability
Roohani shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use of the Site or purchase of products.
Governing Law
These Terms shall be governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of courts in New Delhi.
Modification of Terms
Roohani reserves the right to modify these Terms at any time. Updated Terms will be posted on the Site.
Contact Us
For any queries, write to us at hello@roohani.in or call +91-XXXXX-XXXXX (Monday–Saturday, 10 AM – 6 PM).
By placing an order on www.shoproohani.com, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
© 2026 Roohani India. All Rights Reserved.